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PROFILE SUMMARY Seasoned hospitality leader with over 16 years of experience in luxury hotel operations. Currently serving as General Manager at Saltstayz Trinity, overseeing full P&L for a 91-room property. Proven track record in driving revenue growth, improving GOP margins, and delivering exceptional guest experiences through operational excellence.
PROFILE SUMMARY Seasoned hospitality leader with over 16 years of experience in luxury hotel operations. Currently serving as General Manager at Saltstayz Trinity, overseeing full P&L for a 91-room property. Proven track record in driving revenue growth, improving GOP margins, and delivering exceptional guest experiences through operational excellence.
PROFILE SUMMARY Seasoned hospitality leader with over 16 years of experience in luxury hotel operations. Currently serving as General Manager at Saltstayz Trinity, overseeing full P&L for a 91-room property. Proven track record in driving revenue growth, improving GOP margins, and delivering exceptional guest experiences through operational excellence.
PROFILE OVERVIEW
CURRENT PROFILE
- Designation: General Manager
- Hotel Name: SaltStayz Trinity, Mohali
- Company Name: SaltStayz Hospitality
- Duration- November 2025 - Present
- Total Inventory: 91 Rooms
- Monthly Occupancy Percentage : 98%
- GOP: 65.2 %
- Team Size: 81
- Average Monthly Revenue: 1.2 Cr to 1.4 Cr
PREVIOUS PROFILE
- Designation- Operations Manager
- Hotel Name- WelcomHeritage Ramgarh
- Banquet Venues - 5-6 Event Venues
- Team Size- 72
- Duration- October 2022 - Nov. 2025
- Total Inventory: 42 Rooms
- Led hotel expansion from 24 to 42 rooms
- Team Size: 71+
- Yearly Revenue - 8 Cr
EDUCATION
- 3 - Year Diploma in Hotel Management from
- Senior Secondary U.P Board - Year - 2004
- Secondary U.P. Board - Year- 2002
PROFESSIONAL JOURNEY 16+ YEARS
General Manager Saltstyaz Trinity, Mohali Nov 2025 – Present 3 Months
Operations Manager ITC WelcomHeritage Ramgarh Sep 2022 – Nov 2025 3 Years 2 Months
Operations Manager Anand at the Satluj (AM Hotel Collection) Apr 2022 – Sep 2022 5 Months
Operations Manager Aquays Hotel & Resort, Andaman
Nov 2021 – Feb 2022 3 Months
Nov 2021 – Feb 2022 3 Months
General Manager Hotel Function Inn, Lucknow Sep 2015 – May 2021 5 Years 8 Months
Joined as F&B Captain Hotel Ganges Rivera, and left as Haridwar Assistant General Manager 6 Years 11 Months Aug 2008 – Jul 2015
CORE COMPETENCIES
KEY OPERATIONAL PROFICIENCY
- Hotel Operations & P&L Management
- Revenue Growth & Cost Control
- Team Leadership & Staff Development
- Guest Experience & Service Excellence
- Sales Strategy & OTA Optimization
- Budgeting & Financial Planning
- SOP Implementation & Quality Control
- Vendor & Contract Management
- Multi-Department Coordination
- Banquet & F&B Operations Oversight
- Problem Solving & Crisis Handling
SYSTEM PROFICIENCY
- PMS : IDS / Hostwin / Datamen / eZee
- POS Systems
- Channel Manager & OTA Channel Extranet
- Revenue & Rate Management
- Acefone Call Tracker
- Google Workspace
- CRM Lead Tracker
- Excel MIS & Reporting Tools
CERTIFICATION
- FoSTaC- Food Safety Training & Certification
- Introduction to Management By- Savior.org. Academy
- ChatGPT for Everyone By GUVI,HCL,Google for Education partner
LANGUAGES KNOWN : English & Hindi
HOBBIES
- Passion for adventure and experiential travel
- Cultural exploration and understanding diverse traditions
- Building connections through guest interaction and open communication
Drove top-line performance by leading Saltstayz Premier - Mohali Chandigarh, managed by Saltstayz Hospitality Group, to become the highest revenue-generating property among all properties managed by the group across India, contributing 17.89% share with total revenue of 10,028,499.53, outperforming 16 other properties and reinforcing the strength of the Premier category.
Address - Saltstayz Trinity,Mohali
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